Aerotek Customer Service Representative in Bannockburn, Illinois
HIRING FOR CUSTOMER SUPPORT- QUICK START DATE
-Answer incoming calls
-Communicate with customers via email
-Process customer orders and data entry
-Utilize their internal issue tracking system – CARE – to follow through on customer inquiries and issues
-Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes.
-Utilize some basic excel - Update spread sheets, run reports, and mail merges
customer service, data entry, excel, update, upload, enter, data analysis, analyze, customer resolution, sales support
Top Skills Details:
customer service, sales support, excel
Additional Skills & Qualifications:
-At least 1 year of call center experience
-Data entry and customer service experience
-Strong communication and writing (They will be communicating via phone and email - must be comfortable with both)
-Type 40+ wpm
Proficient with computers and MS office, especially MS Excel
-Achieved a HS Diploma
-Basic excel - update a spread sheet, run reports, mail merges
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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