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Billings Clinic Security Officer in Billings, Montana

You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.

We look forward to meeting you.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the 2021 Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Security Officer

SECURITY (Billings Clinic Main Campus)


Shift: Varies

Schedule: Varies

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)

Starting Wage DOE: $17.35 - $21.67

Our healthcare security team is responsible for maintaining the security and safety for all at Billings Clinic which includes hospital staff, patients and visitors. Security Officers will be assigned specific areas of responsibility and are expected to deter illegal activities on hospital property while positively contributing to the overall patient experience through a customer service approach. The Billings Clinic Security Officers will provide an empathetic, safe approach to managing patient aggression and supervision of at-risk patients in the hospital environment.

Essential Job Functions

•Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

•Protect staff, patients, visitors, and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace

•Ensure proper physical security is maintained at all locations of the Billings Clinic Campus

•Maintains and displays good public relations skills when interacting with visitors and staff

•Monitors entrances and exits during Emergency Management Situations to include Flood Control

•Prevents unapproved or unlawful entry in conjunction with Patients Plan of Care

•Assist Clinical staff in managing patient care through AEGIS taught applications

•Investigate and prepare reports on accidents, incidents, and suspicious activities

•Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles

•Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment

•Transport or Escort Staff and Patients as needed

•Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Knowledge, Skills, and Abilities

• Billings Clinic policy and procedures, both organizational and departmental

• Personal computers, hardware and software

• Billings Clinic Code of Business Conduct

• Billings Clinic Corporate Compliance Program

• HIPAA and confidentiality requirements

• Patient’s/resident’s rights

• Customer service techniques and Personal Service Excellence (PSE)

• Lean Six Sigma principles and concepts

• Patient safety standards

• Safety principles and practices to include knowledge of fire safety management, employee safety, OSHA practices and principles, and life safety programs and operations.

• Security practices and skills

• Cybersecurity threats and safe IT systems practices

• Security and organizational digital systems

• Regulatory standards

• Health care environment and trends

• Professional communication skills, both verbal and written

• Professional communication skills; both verbal and written

• Strong communication and interpersonal skills used to effectively resolve stressful situations

• Ability to balance team and individual responsibilities

• Effective performance both individually and as part of a team working towards a common goal

• Working ethically and with integrity

• Demonstrated knowledge of security information systems/tools and related software and data management

• Adherence to human resource management policies, procedures and guidelines

• Communicate clearly and effectively, both verbal and written

• Incorporate cultural diversity and age appropriate care into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant through geriatric

• Establish and maintain effective working relationships

• Comprehend and fulfill requirements related to safety regulations, security procedures, hospital/department policies and procedures as outlined in the Post Orders

• Communicate clearly and effectively, both verbal and written

• Establish and maintain effective working relationships

• Interpret policies, procedures, and standards; identifies non-compliance and takes appropriate action

• Utilize time management concepts to maximize time effectively

• Work independently

• Work all shifts, including weekends and holidays, day, swing and night shift.

• Complexity & Difficulty

Position requires the ability to demonstrate high levels of integrity, good judgment, assertiveness and an approachable demeanor, while eliciting the respect and trust of the organization.

• Position requires a high degree of integrity and confidentiality

• The position may be responsible for decisions that impact employees, visitors, patient safety, insurance coverage, financial loss, accreditation status, reimbursement and/or legal outcomes.

Minimum Qualifications


· High School or GED

Certifications and Licenses

· IAHSS Basic Certification completed within six (6) months of appointment.

· Must maintain valid Mt State Driver’s License.

•Must be able to meet and continue to meet requirements of the Montana Board of Private Security to be license as a Security Officer.

•Be able to pass a drug screen.

•Successfully pass a background check that includes personal references, DMV check criminal history, employment and education verification, and DMV check

•Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more (

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity and expression, sexual orientation, pregnancy and family status, national origin, spoken language, neurodiversity, age, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.