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BT Junior Digital Product Owner in Birmingham, United Kingdom

Digital Product Professional

Consumer, Digital, Digital Product

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

In this job, you’ll support a Product Owner(s) and their squad(s). You’ll support at squad level which is a team of cross functional colleagues focused on improving a KPI(s), product, process or journey(s).

The exact digital products in the scope of any of our roles will evolve over time. We will assign you to support squad(s) based upon a combination of your background, your development needs and interest and the business need. Example squad(s) we operate today are; BT TV & Sport Acquisition Merchandising and My EE App Android.

What you'll be doing

You’ll input into a roadmap and backlog for the squad(s).

You’ll input into prioritisation of activities for the squad(s) based upon achieving validated learning as quickly as possible and maximising customer value.

You’ll help understand the product performance of your squad and expected to assist it.

You’ll communicate clearly, transparently and concisely with stakeholders.

You’ll have a collaborative way of working, within, and across squads.

We'll also need to see these on your CV

Creative – To think big and beyond the day to day.

Feedback focussed - Understands and applies lean principles of rapid build / measure / learn cycles.

Collaborator – Works with Product Owner(s) and scrum teams to maximise value created by squad(s).

Customer obsessed – relentlessly campaigns to enhance customers’ lives.

Driven – Does everything within their control to deliver what was promised.

Analyst – data driven, has excellent knowledge of squad's KPIs.

Communicator – always clear, transparent and concise.

Advocate – of our products and working here. Brings a positive attitude.

Why choose us?

Unprecedented scale and opportunity

Consumer is the largest telco in the industry. With over 20k employees and 34 million customers, we generate over £10bn in revenue. This offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists as three household brands - BT, EE & PlusNet from which collectively we generate more revenue than any other part of BT. Our brilliant brands are all beautiful individually. Each has unique attributes that cater to very different segments of the market. This makes our goal possible; to create a connection in every home in the UK by 2025.

Digital superheroes

There’s never been a more exciting time to join the Consumer Digital Team. We’re investing hundreds of millions of pounds into digital and transforming the way we work to create, not just the best digital experience in the telco market, but something that customers talk about as the best in the UK.

We believe in empowering our digital superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We’re founded on the core idea that we continuously ‘build, measure, and learn’ which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers’ lives.

We’ve got something really special here, something we’re all incredibly proud to be part of. Every day we have the chance to positively impact the lives of the millions of customers that engage with us. To bring them close to the things that matter most to them. This is your chance to join us on our ground breaking journey.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Marketing and digital

Title: Junior Digital Product Owner

Location: GBR %26 Ireland-GBR-West Midlands-Birmingham

Requisition ID: 156565