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Information Management Group, Inc. Network Administrator with TS/SCI in Colorado Springs, Colorado

IMG – provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is hiring a full-time Network Administrator with TS/SCI at its Colorado Springs, CO location.

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 30 years.

Responsible for providing multiple services in the realm of Network Operations to include monitoring, identification and troubleshooting of issues within the Enterprise,

supporting a 24x7 NOC (Network Operations Center). Responsibilities include Tier I resolution and customer support for all managed networks. Candidate must be

familiar with the use of Putty, SMC, GEM, HPNA, HPNNMi and various other tools as required.

Flexibility Requirement:

NOC is 24x7 shift work; to include weekends and holiday for all employees

⦁ Day Shift: 6am – 2:30pm

⦁ Swing Shift: 2pm – 10:30pm

⦁ Mid Shift: 10:30pm – 6am

Desired Skill Level Requirements:

⦁ Ability to identify, analyze, and resolve fault and isolations within the customer’s network infrastructure

⦁ Demonstrate advanced network troubleshooting techniques and experience commensurate with that of CCNA

⦁ Ensure compliance with network security policies and procedures

⦁ Assist in the development of the policies and procedures as they pertain to the network environment

⦁ Manage resource availability across the network enterprise

⦁ Create and report all outage notifications and network related issues in accordance with standard operating procedures and guidelines

⦁ Demonstrate experience with BGP and OSPF routing protocols

⦁ Demonstrate experience with both LAN and WAN troubleshooting

⦁ GEM experience for monitoring and configuration of crypto equipment

⦁ Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192)

⦁ Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above

⦁ Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment

⦁ Participate in engineering projects or upgrades as tasked by GDIT management

⦁ Interface with vendors to ensure proper performance of tools and software packages

⦁ Track and process Authorized Service Interruptions (ASI's) as directed by GDIT Management

⦁ Provide After Action Reports (AARs) for Problem Management resolution

⦁ Demonstrate experience programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors)

⦁ Provide system/equipment/specialized training and technical guidance to lower tier employees

Key Competencies:

⦁ Interpersonal Skills

⦁ Effective Communication skills - verbal and written

⦁ Listening skills

⦁ Problem analysis and problem solving

⦁ Attention to detail and accuracy

⦁ Customer Service oriented

⦁ Adaptability

⦁ Ability to work independently within a Team Concept

⦁ Ability to multitask in a stressful environment

Clearance Required: TS/SCI to start. Candidate must be able to pass a CI Poly.

Baseline Certification: IAT Level II required

Computing Environment Certification: CCNA Desired. Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment

Education/Experience:

  • High School Diploma + 7 years

  • Associate's Degree + 5 years

  • Bachelor's Degree + 3 years

  • Master's Degree + 1 years

  • PhD + 0 years

IMG COMPANY BENEFITS

  • Health, dental, vision, and life insurance

  • Short term and long term disability insurance

  • 401(k) with generous company match

  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

  • 20 days of personal leave plus paid federal holidays

  • Professional development and training assistance

Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

ID: 2021-4364

External Company Name: IMG Information Management Group, Inc.

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