Aerotek Customer Service Representative in Cottage Grove, Wisconsin
The Ecommerce Customer Service Representatives will be taking inbound calls and handling chats from customers who place orders through on the online portal. They will also be following up for any presales differences between the products and assisting with payments and delivery scheduling questions. Typical handle time will be about two minutes and they will have a set schedule for weeks that they are on the phones and weeks they handle chats.
Customer service, Call center, wpm, Inbound call, Retail, Order entry, Data entry, Service, Csr, ecommerce
Top Skills Details:
1 year of customer service experience 45+ WPM Spelling accuracy of 80% on Proveit
Additional Skills & Qualifications:
50+ WPM Microsoft Excel Microsoft Dynamics accuracy
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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