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First National Bank of America Junior Loan Officer - Acquisitions in East Lansing, Michigan

At First National Bank of America, we’re unusual in the way that we do business, meaning that no one else in the industry does what we do. FNBA is a niche lender, and we seek markets where there are fewer competitors with higher rewards. FNBA provides a full suite of consumer and business deposit services and products, specializing as a nationwide leader in the non-QM mortgage segment. We underwrite and service all of the loans we originate in house, which allows us to focus on our clients individually, customize our guidelines on a case-by-case basis and build lasting relationships with our clients.

Here at FNBA, we set out to be an exceptional bank and practice the culture, "Work hard, have fun and prosper"​ while consistently making effective decisions surrounding our products, our people and our services so that we can provide an exceptional experience for our customers, in a way that adds value to everyone.

First National Bank of America is seeking an additional operations team member to complete the due diligence requirements for purchasing perspective loans in compliance with bank guidelines. This is an entry level position.

The Loan Specialist works with loan acquisitions officers, outside customers, and third party providers to obtain documentation and submit a thorough, accurate, and complete loan package to Underwriting. Maintains control of the loan file, monitors dates for appraisals, and ensures that all deadlines are met within a timely and efficient manner. Recognizes and resolves challenges early in the process, and provides excellent customer service.

If you enjoy a fast-paced environment full of exceptional people with huge hearts and unsurmountable energy, and you possess the skills and talents described, we welcome you to apply to join the First National family!

  • Reviews loan documentation to verify that we have everything that meets company standards, including gathering and organizing the information necessary for a complete file presentation to Underwriting.

  • Provides great service to the sales team and customers.

  • Performs the quality control of the file.

  • Makes outbound calls to loan payor to verify accuracy of loan terms and property condition.

  • Follows up on all outstanding orders to third parties and borrowers, within established company deadlines.

  • Performs other duties, as assigned.

  • Attention to detail and the ability to prioritize and meet deadlines under pressure.

  • Aptitude to stay organized

  • Must have an excellent level of experience working with MS Word and Outlook.

  • Courtesy, customer service, and tact are essential elements of the job.

  • Work involves personal contact with others inside and outside the organization, for purposes of giving and obtaining information, building relationships, and soliciting cooperation.

Strong communication with internal and external customers

  • Ability to read, examine, and organize documents.

  • May require the ability to sit, stand, and walk around for extended periods.

Work Environment:

Position will often be in a busy office environment. The ability to multitask and focus in this environment is essential.

Employee benefits

  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00

  • Dental – Premiums as low as $0.00

  • Vision – Low premium Plan

  • Paid Time Off (PTO)

  • 401k with employer match

  • Adjustable desks that can be raised or lowered to sit or stand

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Job Type: Full-time

Location: East Lansing, MI

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

ID: 2021-1411

External Company Name: First National Bank of America

External Company URL:

Street: 241 East Saginaw Highway