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Caterpillar, Inc. Cybersecurity Communications Representative in East Peoria, Illinois

Career Area:

Communications

Job Description:

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

The Cybersecurity Communications Representative role provides communications consultation and support for enterprise cybersecurity initiatives . This role is a senior communications rep position. The assignment represents a shift from learning and assisting to fully contributing in assignments that are broader, more complex and challenging in nature.

The incumbent has an understanding of customer needs and develops and implements communication strategies in direct response to those needs. He/she is knowledgeable about company processes, systems and methodologies, and must have knowledge of the organization being served.

The incumbent provides communications and organization change management consulting to the Chief Information Security Officer (CISO) and the Cybersecurity organization, as well as the GIS vice president, in the development and production of communication deliverables at the enterprise level. Audiences include the Executive Office, the board of directors, dealer principals, key customers and the broader workforce.

Decisions made by this position are diverse with higher risk issues. Challenges include exceeding expectations in delivering results, considering alternative courses of actions and making timely decisions. The incumbent provides mentoring and direction to less experienced communications representatives.

The position generally manages several non-repeating projects, both internally and externally, through completion. Internal communication outlets utilized could include newsletters, web sites, videos/streaming media, employee meetings, educational materials, presentations, correspondence, special events, cascades, etc.

Typical internal customers include various contacts throughout the IT organization and the enterprise. The position manages the completion of its own work assignments and may delegate work to others. Work generally follows established procedures and patterns with review in progress and at completion. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, etc.

Basic Requirements:

  • 4-year college degree or university degree in communications or related field is required.

  • Five to seven years of job-related experience is required, preferably with business unit and corporate communications experience.

  • Ability to maintain confidentiality, strong writing skills and experience, and excellent interpersonal skills are required to develop a cooperative work relationship with others inside and outside of the department.

Top Candidate Will Also Have:

  • Strong strategy development, writing and storytelling experience.

  • The ability to make a complex subject matter understandable for a variety of audiences.

  • Experience working with global and diverse employee populations.

  • Broad experience with knowledge of change management process.

This position can be on-site in Dallas, Texas; Nashville, Tennessee; or East Peoria, Illinois.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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