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BD (Becton, Dickinson and Company) VP Business Process Excellence, BD Integrated Diagnostic Systems in Franklin Lakes, New Jersey

Job Description Summary

Job Description


The Vice President of Business Process Excellence is accountable for the overall performance of all business processes, process governance, and the Business Process network for BD IDS. Provides leadership oversight to ensure the process operating model drives integrated performance while meeting customer expectations. Collaborates with functional and business leaders to drive performance improvement through systemic process excellence. Accountable for conceptualizing and executing a roadmap to build organization capabilities around business continuity and operational excellence. Leads change management efforts to ensure stabilization and sustainability for new ERP systems.


Establishes programs and initiatives to effectively leverage various operating models with system functionality and optimize BD’s Enterprise landscape.

Focuses specifically on BD’s enterprise SAP platforms and transitional work processes coupled with re-engineering work processes.

Shapes and transforms the organizational capabilities as it relates to business process integrated thinking through the Process Network.

Establishes skill and competency requirements aligned to the business process and the ERP business model framework. Leverages best practices (global, business, functional) across the business units to achieve a sustainable operating model.

Builds a robust network globally for collaboration of learnings and ideas as well as to ensure the review of regional requirements and the alignment to business unit and/or functional global processes.

Effectively facilitates the flow of new business opportunities through the organization by balancing the need for the core business requirements as well as innovative ideas.

Drives and coordinates the development of efficient end to end work processes to drive business strategies across BD IDS platforms. Drives cross process portfolio governance to prioritize work effort and maximize outcomes. Ensures the implementation of standard tools and methodologies.

Develops, manages, and promotes Continuous Improvement initiatives to restructure work flows utilizing Six Sigma, Lean, and Manufacturing Execution Systems, coupled with systems (SAP, Salesforce, and ServiceMax).

Accountable for establishing common business processes, tools and system configuration to deliver value for customers while meeting BD financial goals. Drives the inclusion of change adoption models to cascade process understanding and communication for initiatives that have significant amounts of organizational change.

Effectively facilitates talent management. Demonstrates constructive challenge, strong coaching capabilities and succession planning, promotes diversity and inclusion.


Knowledge and Skills:

Demonstrated BD Leadership Standard behaviors and strong business knowledge.

Extensive knowledge of Business Process Management and Enterprise systems. (ERP, Sales and Service systems) Demonstrated ability to facilitate, consult, and/or lead teams and drive for results in a matrixed global environment.

Ability to collaborate and navigate through all levels of the organization to influence outcomes. Proven track record in leading change and achieving results. Systems thinking approach for effective problem solving required.

Process orientation skills ensuring a high chance of success at clear, attainable, well-established outcomes. Ability to improve performance within the organization to attain efficiency while delivering excellent output against definitive metrics.

Strong Customer focus – ability to understand customer and stakeholder needs (internal and external) and transform them into solutions that create value for customers and stakeholders.

Strategic Thinking – effective at integrating and balancing short and long-term opportunities and challenges to achieve positive business outcomes.

Strong development focus - demonstrated experience promoting and developing diverse talent. Must actively promote inclusion as a critical component of overall talent agenda.

Education and Experience:

BS/BA Business Administration, Operations Management, Logistics or related degree. MBA or advanced degree preferred Minimum 8-10 years of business experience.

Practicing experience with Enterprise Systems (ERP systems - SAP, Salesforce, ServiceMax) Demonstrated knowledge required and certification in Lean Enterprise and Six Sigma preferred. Experience in a leadership role where implementing change. Respected thought leader with organizational credibility.

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.