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BT Senior Proposition Owner - Digico in Manchester, United Kingdom

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

Digico is a key initiative to provide attractive and competitive products with an excellent customer experience through the development of new IT support systems and innovative features and pricing through Agile development methods.

As a Senior Proposition Owner within Digico, you will be responsible for driving the product definition scope through the development lifecycle to provide early realisation of the value of products and product features. You will drive the prioritisation of the development, developing plans and roadmaps, using your skills in the domain, product management and stakeholder management.

Each Proposition Owner in DigiCo plays a critical role in developing the scope and backlog for a proposition or set of products. As a Senior Proposition Owner, you will be responsible for several individual propositions within an area of Global’s product portfolio, with proposition owners and analysts to support you in the design and delivery of propositions within this area. You will liaise with senior stakeholders within the product team and across BT Global to refine and manage the proposition scope and the translation of product strategy into requirements. Across the propositions, you will be responsible for the outcomes associated with a significant portion of Global’s portfolio investment through optimising the scope of product launch and the flow of work into delivery.

This specific role is for Propositions under our Underlay and Cloud Connectivity Portfolio, covering Internet, MPLS, Cloud Connectivity services (such as those delivered by Fabric Providers), and integration with SD-WAN services. You will be expected to be able to have familiarity with these various networking technologies and products operate in order to be able to act as the Customer Proxy into development and operational teams to ensure the key features that underpin these Propositions are delivered. You will also be able to drive interaction with and decision making with Technical solutions teams based. While this is preferred, someone with a strong aptitude for learning and high curiosity, will be considered.

You'll have the following responsibilities

  • Own a subset of propositions and products on behalf of DigiCo, working across products to develop a coherent scope, roadmap, and backlog within a portfolio area.

  • Work closely with a team of skilled engineers and the Proposition Manager to define product feature roadmaps

  • Take products through discovery, alpha, beta and live phases of development with the goal of making Global BT services simpler, easier and faster to use.

  • Ensure the product feature backlog and priorities are appropriately documented and communicated across the programme

  • Contribute passion and enthusiasm for the product/capability and customers. This means being a champion for the customers’ needs so that the teams are able and inspired to help.

  • Make sure the team is constantly doing the right thing, and has a healthy balance of innovation, reducing technical debt, optimising unit costs, and providing maintenance and support

  • Be an active part of the wider product community working with other Product Owners to ensure features and functionality are aligned

  • Works with the wider team to elaborate Epics and Features, coordinating with the Solution Design team and other Proposition Owners

  • Works with the agile team and their end-to-end processes to create and agree Features to deliver Epics and prioritises these to achieve business objectives for specific Personas and Customer Journeys.

  • Provide good Backlog health by ensuring it is detailed appropriately, estimated where required and constantly refined and prioritised to provide early value to customers and BT.

You'll have the following skills & experience


  • Excellent leadership, communication and relationship building skills

  • Time management, prioritisation for value

  • Problem solving and creative thinking aptitude

  • Stakeholder management: ability to manage and influence stakeholders with competing priorities

  • Comfortable working with distributed teams in a collaborative and flexible fashion

  • Ability to articulate and present roadmaps, progress, issues and risks to senior stakeholders

  • Entrepreneurial

  • Commercial thinker

  • Able to cope with ambiguity

  • Agile


  • Experience and understanding in product Lead to Cash (L2C) and Concept to Market (C2M) processes and their agile counterparts.

  • Experience as a hands on Product Owner

  • Experience with and knowledge of agile methodologies

  • Experience with backlog management tools such as Jira/ Confluence


At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:

  • Competitive salary 15% Bonus

  • World-class training and development opportunities

  • 25 days’ annual leave (not including bank holidays)

  • Discounted broadband, mobile and TV packages

  • Share option and pension scheme programmes

  • Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT (

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job: Business services

Title: Senior Proposition Owner - Digico

Location: GBR %26 Ireland-GBR-Lancashire-Manchester

Requisition ID: 156210

Other Locations: UK %26 Ireland-United Kingdom-West Midlands-Birmingham