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Gold Care Homes Peripatetic Home Manager: Midlands - RGN in Midlands, United Kingdom

The post holder is required to have nurse qualification. They will be a former CQC registered manager responsible for the day to day running of the care home, demonstrating commitment to Gold Care Home's values and objectives and ensuring the highest level of customer service, effective management of staff and achievement of agreed financial targets.

This role will cover our Midland's Homes and it is desirable that the candidate has easy access to the M1.

Ensure that the care quality commission essential standards are met or exceeded and that residents receive a high quality and responsive care service in a safe and secure environment, promoting person centred care and bringing them joy, happiness and fulfilment.

RESPONSIBILITIES & ACCOUNTABILITIES

Care Management

  • To be responsible for the implementation of GCH values and the values and principles in social care practice that has positive outcomes for residents, ensuring that all aspects of life within the home provide joy, happiness and fulfilment.

  • Establish and maintain effective methods of communication with all stakeholders.

  • Ensure that staff are competent in supporting residents with medication, and where direct assistance is required staff follow guidelines for administration and recording in accordance with GCH medication policy and procedure.

  • Ensure that residents have regular reviews and evaluated person centred care plans. Monitoring content and implementation of plans as residents needs change.

  • Make referrals to specialist and agencies, i.e. GPs, nurses and other healthcare professionals, to ensure individual needs are identified and met.

  • To be responsible for providing and maintaining a safe and secure environment for residents including the completion of comprehensive risk assessments.

  • Frequent communication with carers on care issues, ensuring that staff understand their duty of care in respect of medical and other emergencies and are confident in contacting emergency and on call services.

  • Supporting family and friends of residents when necessary and appropriate to the client group

  • Safeguard all customers and ensure legal compliance with national and local safeguarding policy.

  • Manage complaints and concerns appropriately and effectively in accordance with the requirements of the CQC and Company policy

  • Work within agreed budgets by ensuring the effective and commercial management of the home in accordance with company policy.

  • Ensure that matters relating to residents' finances are managed in accordance with company procedures and the appropriate CQC regulations

  • Ensure that all company, registration, purchasing and statutory requirements are complied with by ensuring that all agreed standards and requirements of care and services are achieved.

  • Participating in quality assurance inspections and carrying out regular audits and stock checks.

Home Management

  • Achieve agreed financial targets by maintaining required level of revenue (occupancy and fee levels) and ensuring the most efficient and effective management of resources.

  • To provide comprehensive occupancy management, maintaining full occupancy and reporting all details on bed occupancy on time.

  • Supporting corporate marketing activities and recruitment initiatives by promoting the company image in the community, providing hospitality to relatives and visitors, producing in-house newsletters, magazines etc. and having an activities/events programme

  • Ensuring a safe working environment for colleagues and residents, monitoring all aspects of Health & Safety and food hygiene legislation in the home.

  • Take responsibility of communal facilities such as security and the supervision and implementation of activities.

  • Ensure that any contracted communal services such as gardeners, cleaners window cleaners are procured in line with GCH's policies and are monitored accordingly

  • Oversee the repairs service, ensuring value for money and liaising directly with local contractors.

  • Ensure residents are consulted during the service charge setting process.

Staff Management

  • Responsible for selection, recruitment, induction, retention and development of staff in accordance with legislation and company guidelines.

  • Ensure appropriate numbers and skills mix of staff to meet the requirements of the service, managing staff costs effectively, resisting the use of agency staff wherever possible.

  • Provide leadership and effective management for all staff employed in the home, promoting an environment that supports dignity and respect and ensuring that the highest levels of performance and standards of work are achieved.

  • Monitor and assess attendance, reliability, performance and competence of staff through supervision, direct observations and feedback from residents and stakeholders.

  • Responsible for staff training and development needs and ensure that staff receive appropriate induction, mandatory and other relevant training.

  • Promote and nurture best practice and brief staff regarding policy and practice issues, ensuring effective internal communication.

  • Organise regular meetings for staff and promote active participation in discussions.

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