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Republic Services Senior Manager Organizational Effectiveness in Phoenix, Arizona

Republic Services, Inc. is a leader in the U.S. environmental services industry. Through our subsidiaries, we provide superior customer experience while fostering a sustainable Blue Planet(r) for future generations to enjoy a cleaner, safer and healthier world. Due to the nature of our industry, we make safety our top priority every day. We're dedicated to the safety of our employees, customers and the communities we serve.

Why Work with Us

We are guided by five essential core values - to be Respectful, Responsible, Reliable, Resourceful and Relentless in all we do, every day. We are reminded of these principles every time we see the five R's joined together to form the Republic Star. It's what makes us who we are and sets us apart from the competition. We are dedicated to doing our part to preserve the environment by creating a cleaner, safer and healthier world where people thrive - not just for today, but for generations to come.

We hire the best people to make Republic Services a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We strive to create a workplace that's meaningful and rewarding to employees at all levels of the organization. Apply today and join our team!

POSITION SUMMARY: The Senior Manager, Organizational Effectiveness (OE) is responsible for providing expertise and solutions related to talent management, employee engagement and organizational development to enhance the effectiveness of our company. This role partners with business leaders and various departments to ensure proper collaboration on the development and implementation of projects and programs which contribute to the continued growth of the organization. The successful leader will first seek to understand business needs and then quickly build highly productive and impactful solutions.


  • Identify organizational improvement priorities in partnership with senior leaders and design and implement organization wide solutions to address pain points and nurture Republic’s culture transformation.

  • Partner with senior leadership, HRBPs and business teams on a wide range of organizational effectiveness activities such as employee experience and engagement programs and developing human-centered initiatives and strategy, tools/resources and plans to support OE-sponsored programs for value-added functional support.

  • Lead prioritized initiatives to enhance the employee experience using a design thinking approach and incorporating innovative thinking and external best practices.

  • Develop and apply consistent OE assessment and design methods and activities.

  • Build and help support the implementation of annual talent processes such as goal setting, succession planning and performance reviews.

  • Identify leadership and organizational development needs and create programs to help our leaders and teams grow.

  • Acts as an organizational design coach and play a key role in shaping the future of the organization by developing and implementing organizational design strategies.

  • Partner with HR Operations, Information Technology, and other key stakeholders to articulate the organizations digital experience strategy to provide employees with low-effort technology solutions that enhance productivity, collaboration, and organizational agility.

  • Influence key business leaders to ensure a consistent experience is delivered to all employees, regardless of differences such as functional area, location (HQ vs. field), or union/non-union status.


  • Bachelor’s Degree. Master’s preferred.

  • Three to five (3 - 5) years of experience working in organizational development/effectiveness for operations in a large organizational and/or functional business unit.

  • Five (5) years of leadership experience, with increasing responsibility in developing, implementing, and managing programs leading a team and organizational function.

  • Demonstrated ability to solve complex and ambiguous business problems leveraging data analysis and modeling. Big picture thinker who anticipates future trends and consequences and creates competitive strategies and plans.

  • Demonstrated experience relationship-building and consulting with leaders, including identifying needs, developing action plans, identifying deliverables, and presenting results/recommendations to achieve strategic/operational goals.

  • High degree of organization and ability to manage multiple, competing projects and priorities simultaneously.

  • Experience in evaluating, developing, and implementing operational improvements through automation and process redesign to enable scalability and velocity.

  • Experience breaking down complex processes and identifying key pain points to deliver business improvements.

  • Strong planning, organization, delegation, and decision-making abilities.

  • Development and use of change management methodologies and/or models to implement organization change initiatives

  • Excellent facilitator skills.

  • Demonstrates a sense of urgency to overcome obstacles and achieve measurable results. Resourceful and driven.

  • Ability to interact easily with all levels within the organization; high level of collaboration and influencing skills.

  • Superior ability to deliver results in a highly matrixed organization.


  • At minimum 7 years of progressive organizational effectiveness or human resources professional work experience, preferably within a Fortune 500 company or consulting firm.

  • Experience with leading functions through significant enterprise transformation efforts.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• 401(k) plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.