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Citigroup Sales and Distribution Strategy Head in Singapore, Singapore

The Sales and Distribution Strategy Head is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide a full range of sales support/ sales management activities in coordination with the Consumer Sales teams. The overall objective of this role is to drive the seamless delivery of sales support services to sales people and client segments. Additionally the person will be responsible for defining the Retail Distribution strategy for the Singapore Retail Bank franchise, encompassing branch, wealth hubs and ATMs Responsibilities: Responsible for Retail Banking growth strategy, business planning, distribution strategy, sales modeling, expense management and performance management Partner with senior leadership and key stakeholders to develop performance metrics that measure success against business strategy and corporate goals and lead efforts to set quarterly and annual targets for each metric Overall Sales performance management, including sales incentive design, target setting, grading, sales incentive analysis and communication Design and implement sales processes/tools from client acquisition through onboarding and ongoing relationship building Partner with finance/ Decision Management team and manage data collection process to ensure information is captured correctly for reporting Partner with performance management teams to ensure business performance aligns with overall goals Track performance metrics, develop timely business review presentations, and provide stakeholders with analysis of performance, trends, and drivers for performance and productivity improvement Design end-to-end business and professional development for sales professionals as well as identify performance issues and engage stakeholders to ensure action plans are created to remediate problems Communicate/provide additional materials to ensure field can implement and/or execute against key priorities and initiative across lines of business and maintain knowledge of competitor product offerings and advance Citi’s product as leader Ensure the focus of risk management, documentation, and compliance as well as the on-going and transfer of expertise across the team Complete quarterly analysis of business YTD performance and present business heads with analysis and insights on performance trends Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards Lead the branch distribution strategy, sales modeling, sales process enhancement and improving sales productivity Act as key liaison and connection with regional S&D team for various improvement programs Qualifications: 12+ years of relevant experience Experience in financial services preferred Experience in project management to manage, execute, and communicate business performance Extensive knowledge of banking and financial services industry Extensive knowledge of sales and service process Demonstrated leadership and people management skills Ability to creatively design end-to-end sales processes and assistance Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred ------------------------------------------------- Job Family Group: Consumer Sales ------------------------------------------------- Job Family: Consumer Sales Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.