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Milestone Retirement Communities Business Office Manager in Soulsbyville, California

Our In the Moment® program is thoughtfully designed as a team-approach to care delivery. We describe what we offer as Memory Support because we’re intentionally shifting away from outdated Dementia care practices and into a hospitality model.

We recognize that each person we are privileged to serve is both unique in their life history, as well as in their Dementia journey. We understand the importance of a scheduled rhythm to each day. However, we also encourage our team members to slow down and embrace the impromptu moments that happen as well. We find it’s the spontaneous moments that have high impact for both the care giver and the care receiver. Living In The Moment, is the greatest gift we can give to anyone we serve; during their journey.

Click on the photos below to learn more about how our signature In the Moment® approach combines a specialized Lifestyle & Leisure program, a holistic approach to nutrition and wellness, and six principles of overall well-being to create our Memory Support neighborhood.

Now Hiring (FT/PT) Business Office Manager!

This position is responsible for managing all business-related activities of a given managed community including payroll processing, accounts receivable, accounts payable, personnel files, supervising office related work and staff, maintaining compliance with all regulatory standards and communicating with the management company on all appropriate matters.


  • Process all payroll associated with company business in a timely manner. Provide daily labor reports to Executive Director on labor scheduled and worked from payroll system. Follow and submit all tasks associated with month-end closing to the management company in a timely manner.

  • Keep staff records up to date, including all associated personnel file information.

  • Assist in orienting new residents and making sure that all signatures are obtained on rental agreements prior to residency.

  • Responsible for proper documentation of received payments and depositing rent checks appropriately.

  • Work closely with Executive Director in proper coding of invoices and maintaining up-to-date declining balances in Flash Report. Make weekly submittals to the management company corresponding with company policies on payables.

  • Work in a safe manner and ensure any employees reporting to them work in a safe manner and that unsafe actions are managed.

  • Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions which assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.

  • Seek out and perform other duties as assigned or needed.


  • High School Diploma or equivalent required. Associate or Bachelor’s Degree strongly preferred in Social Service, Business, or a field related to the position.

  • Minimum of three years’ experience in assisted living preferred. Experience with Microsoft Word and Excel, accounting, timekeeping, and payroll systems preferred. Must have proven management experience and ability to manage staff.

  • Strong written and verbal communication skills, strong personnel skills, and positive community relations skills are essential.

  • Must be self-motivated and have the ability to work independently and make quick decisions.

  • Must be able to pass a criminal background check and drug test.

Apply with your resume and cover letter TODAY to schedule your interview for this exciting opportunity! Please DO NOT include the date of your graduation, if applicable on your resume or application. Thank you!

Requisition ID: 2020-4025

Company URL:

Street: 20420 Rafferty Court

Post End Date: 12/20/2020