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Cherokee Nation Dispatcher in Tahlequah, Oklahoma

Answers incoming calls and determines needs of caller; dispatches call to officers; coordinates emergency situations with appropriate agencies; operates radios and computers; maintains logs, lists, and other appropriate paperwork, and compiles and tabulates data.

Answers incoming calls and determines the type of need for assistance. Takes complaints and disseminates information. Ascertains location where assistance is needed and verifies identity of caller. Determines closest officer to the call and verifies identity of caller. Advises other agencies of location and type of emergency situation per officer's request. Communicates with emergency response staff by phone and radio to assure timeliness of service. Operates computer dispatch system efficiently and obtains information for officers per their request. Operates Oklahoma Law Enforcement Telecommunication/National Law Enforcement Telecommunication computer according to set guidelines. Maintains confidentiality. Maintains logs, lists and other appropriate paperwork. Compiles and tabulates data. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION REQUIREMENT

High school diploma or general education degree (GED) and less than one year of specialized training or education.

EXPERIENCE REQUIREMENT

No additional experience is required.

COMPUTER SKILLS

An individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess or be able to obtain within one year of employment certification to operate the Oklahoma Law Enforcement Telecommunication/National Law Enforcement Telecommunication computer.

OTHER SKILLS AND ABILITIES

Must possess the ability to maintain operating efficiently under emergency and stressful conditions. Must possess the ability to operate standard office equipment and computer software, have basic clerical training/skills, and be able to communicate effectively.

OTHER QUALIFICATIONS

Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE).

Knowledge of ten key code would be beneficial.

PHYSICAL DEMANDS

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. .

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

ID: 2021-21537

Closing Date: 10/19/2021

Posting Salary: $12.85 Hourly

External Company Name: Cherokee Nation

External Company URL: www.cherokee.org

Post End Date: 10/20/2021

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