VIAD Prince of Wales Hotel, Front Desk Manager in Waterton Park, Alberta
leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Waterton Lakes adventure!
Work in a dynamic, culturally diverse team from around the globe
Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations
Full-time work of 35+ hours weekly across the summer season
Fast-paced and active position – get your step counter ready!
Complimentary meals & lodging!
The chance to work in an inclusive culture and make life-long friends
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
Manage all aspects of Front Desk operations: scheduling, training, coaching, performance management, etc
Act as an example of excellent guest service for the team
Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc
Attend weekly manager meetings
Inform guests of special events or activities around the hotel and in the surround area
Keeps record of potential safety and maintenance issues and communicates details to supervisor
Assist as needed with set up of rooms for special events, meetings, conferences and banquets
Offers assistance to guests and teammates where needed
Be a utility player who can complete a variety of job duties
Hotel Management degree or 2-3 years related management experience required
1-2 years previous hotel front desk experience required
Work-ethic and commitment to the team and guest is key
Willing and able to work solo or as part of a team
Committed to Safety First and the highest quality of cleaning & sanitizing standards
Organized with a great eye for detail
Kind to others and always bring your best
A good communicator, always suggesting ideas and solutions
Helpful and friendly, willing to go the extra mile
Relaxed, flexible and able to handle a few curve balls
Ready to have fun!
This fun, summer job runs from May 16 to September 20, 2021
Beautiful. You’ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job ID # (iCIMS): 2020-16587
External Company Name: Glacier Park Collection by Pursuit
External Company URL: https://www.glacierparkcollection.com
Street: Prince of Wales Hotel