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Aerotek Medical Info Specialist I - Nurse in Wilmington, North Carolina

A clinical research company is currently looking for Medical Information Specialist-Nurse to join their team. This is a FULLY REMOTE position and the candidate must have a Nursing Degree. Below is a more detailed description of the position and its responsibilities.

Description:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individuals expertise, experience and training.

Essential Functions

*Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.

*Analyzes callers questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.

*Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.

*Maintains thorough knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.

*Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Education and Experience:

Bachelor's degree in Nursing or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

*Excellent verbal and written communication skills

*Excellent language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required

*Proficient computer and keyboarding skills

*Good interpersonal skills

*Ability to work independently as well as part of a team.

*Ability to interpret client provided complex medical and technical information

*Organizational and time management skills

*Ability to maintain a positive and professional demeanor in challenging circumstances

Top Skills Details:

Bachelors in Nursing

Adverse Event Reporting

Computer Savvy

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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